Key Account Support Manager in NYC

Dear NEAG,

Leading textile converter with corporate offices in midtown Manhattan is looking for an experienced sales support focused professional to manage a 10+million dollar key customer national account
This position manages the back-office/operations end of servicing our JoAnn Stores account:
MAIN DUTIES AND RESPONSIBILITIES:
• Monitor all Purchase Orders for JoAnn.com, JoAnn retail stores, and Joann central warehouse
• Check allocations, and monitor back orders; request delivery extensions
• Act as liaison between PK Corporate, PK Warehouse, and mills regarding follow up on orders: status, shipments, issues, etc.
• Check DC projections and stock positions on a bi-weekly basis
• Create JoAnn.com and new articles for each season
• Update JoAnn.com discontinued items list on a bi-monthly basis
• Manage rollouts and special buys: E-Quotes, mill POs and deliveries
• Maintain fiscal sales, history, and projections
• Maintain accruals debits for marketing, NSA, volume rebates, and other allowances.
• Prepare and track budget
• Work closely with customer’s planner and buyer regarding planning and replenishment of goods supply
• Respond to customer’s requests as needed

EDUCATION/DEGREE AND EXPERIENCE:

• Bachelors degree highly preferred, with a minimum of 5+years relevant experience
• National Account management/logistical management a plus, but not necessary

ESSENTIAL KNOWLEDGE/SKILLS/ABILITIES:

• Excellent customer oriented skills
• Exceptional interpersonal skills
• Ability to manage deadlines, and prioritize work
• Strong follow through skills
• Excellent verbal and written communication skills
• Solid PC skills
• Team player; ability to work well with all levels of employees and customer contacts

Sincerely,
Paula Ciccimarra
PCiccimarra@pkaufmann.com
212-2922-2390