Dynamic award winning operations leader recognized for exceptional business leadership | Open To Opportunities
Operations Director • General Manager • Project Manager • Business Consultant
I love what I do. For the past 20 years I have had the opportunity to impact companies, the people in them, and the customers they serve in highly impactful ways. Operations, Customer Service, and Business Process are at the heart of all companies. I like to think I have provided strategic, visionary, customer-centric, and highly focused business practices through exceptional leadership, and cannot wait to do the same for the next company I represent!
• Dynamic award winning operations leader recognized nationally for driving large scale cultural change and process strategies leading to dramatic organizational effectiveness, revenue growth, and profit improvement.
• People and customer-centric approach to leadership who knows that all great organizations are because of the great people who work for them.
• Subject matter expert in the areas of mid and large scale change management, business process reengineering, employee and infrastructure development, and technology integration.
• Solutions-focused professional whose 15+ year career reflects success across complex business models and diverse industries (start-ups, mergers and acquisitions, mature organizations, and turnarounds).
Customer Service • Strategic Growth Planning • P&L & Budget Management • Start-up & Turnaround Operations • Talent Acquisition & Retention • Sales & Account Management • Business Process Reengineering • Infrastructure Development • Team Building, Mentoring & Leadership Development • Quality Assurance